Terms & Conditions

These Terms & Conditions (“Terms”) govern your use of flowiee.com (the “Site”) and the design, development, and consulting services offered by Flowiee (“Flowiee”, “we”, “us”, or “our”). By browsing the Site, booking a call, or engaging us for work, you accept these Terms.

1. Use of the Site

You may browse the Site for lawful, personal, and business purposes. You agree not to interfere with the Site’s operation, attempt to gain unauthorised access to any part of it, scrape or copy it at scale, or use it to transmit harmful code. We may change, suspend, or withdraw any part of the Site at any time without notice.

2. Services and proposals

Descriptions of services on the Site are indicative, not an offer. Every engagement is defined by a separate written proposal, quotation, or statement of work (“Proposal”) that sets out the scope, deliverables, timeline, and fees. A Proposal becomes binding once you confirm it in writing and pay any deposit stated in it.

Where a Proposal and these Terms conflict, the Proposal prevails for that engagement.

3. Fees and payment

• Fees, currency, and the payment schedule are set out in the Proposal. Unless stated otherwise, a deposit is payable before work begins.
• Invoices are payable within the period stated on the invoice. We may pause work on overdue accounts after giving you notice.
• Fees are exclusive of taxes, bank charges, and third-party costs such as domains, hosting, fonts, plugins, and stock assets, which are billed to you at cost or paid by you directly.
• Deposits and payments for work already performed are non-refundable.

4. Your responsibilities

Timely delivery depends on you. You agree to supply content, brand assets, approvals, feedback, and any account access we need within the timeframes agreed, and to ensure that everything you supply is accurate and that you hold the rights to it. Delays in providing materials or feedback may shift the project timeline and, where the delay is significant, the fees.

5. Revisions and scope changes

Each Proposal includes a defined number of revision rounds. Additional revisions, or requests that fall outside the agreed scope, will be quoted separately and require your written approval before we proceed.

6. Intellectual property

• Your materials — you retain ownership of all content, trademarks, and assets you supply, and grant us a licence to use them for the purpose of delivering the project.
• Final deliverables — ownership of the final approved deliverables transfers to you once all invoices for the engagement are paid in full.
• Our toolkit — we retain ownership of our pre-existing and general-purpose materials, including frameworks, components, code libraries, and internal tooling, and of unused concepts and drafts. Where these are embedded in your deliverables, you receive a perpetual, non-exclusive licence to use them as part of those deliverables.
• Third-party assets — fonts, images, plugins, and libraries remain subject to their own licences, which you are responsible for maintaining after handover.
• Site content — all text, visuals, and code on flowiee.com are owned by Flowiee or its licensors and may not be reproduced without permission.

7. Portfolio rights

Unless you tell us otherwise in writing, we may display the work we produce for you — including visuals, a project summary, and a link to the live site — in our portfolio, proposals, and social channels, including our Instagram profile. We will not disclose confidential business information in doing so.

8. Confidentiality

Each party agrees to keep the other’s non-public business information confidential and to use it only for the purpose of the engagement. This obligation does not apply to information that is already public, independently developed, or required to be disclosed by law.

9. Third-party services

Projects often rely on third-party platforms for hosting, scheduling, analytics, payments, or content management. We are not responsible for the availability, pricing, security, or terms of those platforms, and their terms apply to you directly.

10. Warranties and support

We deliver our work with reasonable skill and care. We will correct defects in the delivered work that are reported within 30 days of handover at no charge, provided the deliverables have not been modified by you or a third party. Beyond that period, or for new features, browser or platform changes, content updates, and ongoing maintenance, a separate support arrangement applies.

Except as expressly stated, the Site and the Services are provided “as is” without warranties of any kind. We do not warrant that the Site will be uninterrupted or error-free, or guarantee any particular business outcome, ranking, or level of traffic or revenue.

11. Limitation of liability

To the fullest extent permitted by law, neither party is liable for indirect, incidental, or consequential loss, including lost profits, lost data, or loss of business opportunity. Our total aggregate liability arising out of an engagement is limited to the fees you have paid us for that engagement in the twelve months preceding the claim. Nothing in these Terms limits liability that cannot be limited by law.

12. Cancellation and termination

Either party may terminate an engagement by giving written notice. If you terminate, you remain responsible for all work completed up to the termination date and for any non-cancellable third-party commitments made on your behalf; deposits are not refunded. If we terminate without cause, we will refund fees paid for work not yet performed. Clauses relating to intellectual property, confidentiality, and liability survive termination.

13. Force majeure

Neither party is liable for delays or failures caused by events beyond its reasonable control, including natural events, outages, network or infrastructure failures, or acts of government.

14. Privacy

Our handling of personal information is described in our Privacy Policy, which forms part of these Terms.

15. Changes to these Terms

We may update these Terms from time to time. The version published on this page at the time you accept a Proposal applies to that engagement. Continued use of the Site after an update means you accept the revised Terms.

16. Governing law

These Terms are governed by the laws of India, and the courts of India have exclusive jurisdiction over any dispute arising from them. Both parties agree to attempt to resolve any dispute in good faith before starting formal proceedings.

17. Contact us

Questions about these Terms? Write to us at contact@flowiee.com.